Is your Amazon account suspended and you do not know what to do?
I review the cause, evidence and previous replies with you, then prepare a case-specific appeal. You speak directly with Sergio, even if Amazon has already rejected an earlier attempt.
✓ Success fee basis: the main service fee is due only if the account is recovered. The exact terms are confirmed before starting.
Step 1 · What happened to your account?
Choose the issue and current situation so I can prepare the consultation.
Type of issue
Your situation
Your funds, inventory and business are on hold
Each suspension requires a different strategy
Choose the closest situation. The exact route is confirmed after reading Amazon's notice and your account history.
Account Verification
Amazon has suspended you and requested identity or business verification, and you can't pass the review.
Improper use of brands
A complaint of authenticity, counterfeiting, or brand infringement has blocked your account or products.
Account Linking
Amazon states that your account is linked to another and has suspended it for multi-accounting.
Shipment performance
Your metrics (ODR, late shipments, cancellations) have triggered a performance suspension.
Product policies
A restricted product or a violation of product/safety policies has blocked your account.
Funds on hold
Amazon has frozen your payments or marks your account as ‘not established’ and you cannot receive payments.
Appeal already rejected
You have already sent your Plan of Action, Amazon rejected it, and you believe there is nothing more to be done. There is.
A clear three-stage process
Root-cause diagnosis
Review the Amazon notice, account history and evidence before replying.
Case-specific appeal
Prepare the response around the verified cause, completed corrections and supporting documents.
Follow-up
Handle subsequent requests and choose the appropriate escalation route when the case allows it.
Examples of how different situations are assessed
These are scenarios, not published client results. No percentages, recovery times or financial figures are claimed without evidence and permission.
Account Verification (Section 3)
Seller with the account suspended after Amazon rejected their verification documents three times.
Improper use of brand / authenticity
Authenticity complaint with removal of multiple ASINs and an appeal already rejected for 'invalid documentation'.
Account Linking (multi-account)
Suspension due to association with an old account sharing IP and device with a partner.
Practical guides for suspended sellers
View all guidesThe 7 mistakes that make Amazon reject your appeal
Seven common issues to review before submitting or repeating an appeal.
Read guide →10 June 2026 · 6 minWhat to do if Amazon has suspended your account (step-by-step guide).
The first steps after a suspension make a difference. This is what you should do (and avoid) from the very first minute.
Read guide →28 May 2026 · 8 minHow to write a Plan of Action (POA) for Amazon
A practical structure for explaining the cause, corrections, prevention and evidence in your case.
Read guide →Frequently asked questions
The price depends on the type of block and the complexity of the case. After a free consultation where we review your situation, we provide a fixed and transparent quote. We work on a success basis: the bulk of the service is only paid if we recover your account (we confirm the exact terms in the consultation).
Tell me what happened to your account.
I will give you a frank initial view before you decide whether to proceed.