Support matched to the reason for suspension
The notice, evidence and account history determine the strategy. Select the situation closest to yours.
Account Verification
Amazon has suspended you and requested identity or business verification, and you can't pass the review.
Improper use of brands
A complaint of authenticity, counterfeiting, or brand infringement has blocked your account or products.
Account Linking
Amazon states that your account is linked to another and has suspended it for multi-accounting.
Shipment performance
Your metrics (ODR, late shipments, cancellations) have triggered a performance suspension.
Product policies
A restricted product or a violation of product/safety policies has blocked your account.
Funds on hold
Amazon has frozen your payments or marks your account as ‘not established’ and you cannot receive payments.
Appeal already rejected
You have already sent your Plan of Action, Amazon rejected it, and you believe there is nothing more to be done. There is.
Not sure which category applies?
Send me the full Amazon notice and I will help identify the issue before any new appeal is submitted.