Funds on hold and account 'not established'
Amazon has frozen your payments or marks your account as ‘not established’ and you cannot receive payments.
When Amazon retains your funds or questions where your business is 'established,' your sales proceeds are trapped. This is resolved by regularising the tax and business information Amazon needs to release payments, with particular attention to the consistency of all data.
What you may be seeing
- •Frozen payouts or 'payment under review'.
- •Your account is not established in the European Union.
- •Tax or establishment documentation requirements.
- •Available funds that are not transferred to your bank.
Common causes
- •Inconsistencies between the declared and actual tax address.
- •Incomplete tax or establishment documentation.
- •Structural or country changes not reflected in Amazon.
- •Compliance review following a sales peak.
How I address it
- ✓We review your tax and establishment situation against Amazon's requirements.
- ✓We prepare the documentation that releases the retained funds.
- ✓We coordinate the response to regularise the account status.
- ✓I support you during the review and with Amazon's subsequent replies.
What to prepare
- ✓Exact warning of hold, payment review, or unstable business condition.
- ✓Fiscal and registration details of the account holder.
- ✓Bank statements and proof of address or activity as requested by Amazon.
- ✓Timeline of changes in country, company, account holder, or bank account.
Questions about this issue
Can funds be released even if the account remains deactivated?
It depends on the reason for the hold and the outcome of the review. We cannot promise the release: first, we need to identify the condition that Amazon applies to the balance.
How long does the payment review take?
Amazon does not offer a single timeframe for all cases. The time depends on the requirement, documentation, and the checks by their team.
The complete notice in Seller Central is the primary reference. Requirements and available options depend on the case and marketplace.
Does this match your situation? Tell me today.
Success fee basis: the main service fee is due only if the account is recovered. The exact terms are confirmed before starting. Amazon makes every reinstatement decision. No consultant can guarantee an outcome or a fixed review time.