Question 1

How much does it cost to recover my account?

Accepted Answer

The price depends on the type of block and the complexity of the case. After a free consultation where we review your situation, we provide a fixed and transparent quote. We work on a success basis: the bulk of the service is only paid if we recover your account (we confirm the exact terms in the consultation).

Another question?

Message me on WhatsApp and I will answer personally.

I want to recover my account

Question 2

What if you can't recover it?

Accepted Answer

We are honest from the start: no serious professional can guarantee 100% success, as the final decision is Amazon's. That's why we work on a success basis for the main part of the service. During the consultation, we'll frankly tell you the real chances we see in your case before you decide.

Question 3

Do we handle cases that Amazon has already rejected?

Accepted Answer

Yes. A previous rejection does not by itself show whether another route is available. I review the reason, Amazon's reply, the root cause and the evidence before deciding whether a new appeal should be prepared.

Question 4

How long does it take to recover an account?

Accepted Answer

Amazon does not provide a single review time. It depends on the issue, the documents, the marketplace and the reviewing team's workload. You should act within the deadlines shown in Seller Central without sacrificing the quality of the response.

Question 5

Is it confidential? I will be sharing sensitive data from my account.

Accepted Answer

I handle case information confidentially and only to answer the enquiry or provide the agreed service. If a technical provider is required or a legal duty applies, the relevant privacy terms apply.

Question 6

Do you use AI, or will I be speaking to a person?

Accepted Answer

You speak directly with Sergio. The diagnosis, strategy and final review are personal; no automation replaces reading the notice, evidence and the account's specific history.

Question 7

Which Amazon marketplaces do you work with?

Accepted Answer

We work with sellers from Spain and the rest of Europe, as well as other international marketplaces. If your account is on Seller Central, we can assist you.

Question 8

What do you need from me to get started?

Accepted Answer

For the free consultation, we only need you to tell us what type of block you have and show us the message Amazon has sent you. From there, we will tell you how we would approach it and what documentation would be required.

What to know before starting

Another question?